Taipei, April 28 (CNA) Eight hotels and two spas in Taiwan were among this year’s Forbes Travel Guide Star Award winners, including the Mandarin Oriental in Taipei, the only resort in the country to receive a five-star rating for the sixth consecutive year.
The 2022 Star Awards included 1,830 hotels, restaurants and spas worldwide ranked five star, four star or “recommended” by Forbes, which published the list of winners online Tuesday.
According to its website, inspectors stayed at each of the hotels for three days and two nights, posing as ordinary guests, to assess up to 900 objective criteria such as the quality of the décor and courtesy of the staff.
Karan Berry, general manager of Mandarin Oriental, Taipei, said he was honored that his establishment received the Forbes five-star award for a sixth consecutive year.
Over the past two years the COVID-19 pandemic has hit the global tourism industry hard, but hotel operators that cater to tourists were able to stay true to their value by providing customers with exquisite services without compromising quality, Berry said.
The Forbes Travel Guide’s five-star ratings are awarded only to “outstanding, often iconic properties with virtually flawless service and amazing facilities,” with 323 hotels worldwide receiving the rating this year.
Four other hotels in Taiwan — Regent Taipei, Taipei Marriott Hotel, W Taipei and Shangri-La’s Far Eastern Plaza Hotel, Taipei — received four-star ratings, which indicate they are “exceptional properties, offering high levels of service and quality of facility to match,” the Forbes website says.
A total of 558 hotels around the world received a four-star rating this year, Forbes said.
Meanwhile, Grand Hyatt Taipei and Humble House Taipei, were rated “recommended” by Forbes.
The “recommended” rating was given to 401 “excellent properties with consistently good service and facilities” this year, according to Forbes.
Although no restaurants in Taiwan were included on Forbes’ list, The Spa at the Mandarin Oriental, Taipei and the Wellspring Spa at Regent Taipei both received four-star ratings.
(By Yu Hsiao-han and Ko Lin)
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